Privacy policy

How can the service use the personal data of customers?

If a user registers his personal account on an exchange service, he becomes a user whose confidential information is protected by the site administration and the law. To identify on the site, the user must enter the following data into the automatic application:

  • email address;
  • web wallet number;
  • Bankcard number;
  • card expiry date;
  • full name;
  • Telephone number.

The administration reserves the right to store this information for the entire period during which the client uses the exchange service and the services provided.

How can the service use the client"s personal information?

Confidential information that the client, when registering, enters into the site form, can be used on the portal in the following way:

  • ensuring the continuous operation of the service and related applications;
  • maximum functioning of the technical department to solve user requests;
  • analytical work with preferences, questions and needs of clients;
  • identifying and troubleshooting the system;
  • distribution of up-to-date information, innovations;
  • portal moderation.

User-specified information is also used to recognize and stop unauthorized actions of intruders who want to gain access to users" personal data.

Who has access rights to customers" personal data?

The information provided by users is completely confidential. It is not accessible to third parties or other customers. The information is not disclosed in any way.

Access to data can only be obtained by representatives of the police in cases strictly prescribed by law. A court or a request from law enforcement agencies can allow such a procedure.

The sale and restructuring of a business is another basis for transferring information. But in this case, the new owner of the site undertakes to respect the interests and rights of users in accordance with applicable law.

What are cookies?

Cookies are special files that are downloaded from a website and installed on the user"s computer. They work during active user sessions. Cookies store data that is stored on the customer"s gadget.

The collected information files are sent to the web portal when you visit the page again. This process allows you to remember user actions, optimize the site, content, authentication conditions. Cookies help to identify and analyze the personal preferences of users.

Types of cookies

There are several types of cookies. They differ in the type of functions they perform, namely:

  • statistical - collect, accumulate, analyze information that the user is interested in;
  • necessary - perform a technical function, read information about the browser and software;
  • functional - remember settings, facilitate Internet maneuvering and authentication processes;
  • third-party - collect analytical data about visited sites and help optimize advertising offers.

Cookies are stored on users" computers for different periods of time, depending on the technical function they perform. After the role of the files is completed, they are automatically deleted.

Before installing a cookie on a computer, the site asks the user for permission. You can refuse this process or then delete it manually from the browser menu. However, without cookies, the site will not be able to provide a complete list of services and products to the user.

Cookies do not collect or store confidential information, so the collected data may be transferred to third parties. Cookies are actively used by search engines. The collected information is used to target advertising, improve content and services, and for general analytical work.

The Service has the right to use data collection systems and analytics systems of third parties (third parties) on the website in order to improve the services provided and the quality of the website. The data collected by such systems is used by them in accordance with their regulations.

Security of customer personal data

Exchange service employees have implemented an effective set of measures to protect the personal data of their users. These are measures aimed at identifying and eliminating failures, malfunctions, attempts of unauthorized access to the data of registered users.

The risk of fraudsters remains. This may be the disclosure of information or the use of client details in illegal transactions. One of the simple self-defense methods that users can resort to is creating a complex and unique password for their personal account, which must be kept secret.

In case of hacking or losing the password, you should urgently contact the technical department or restore access yourself. For this, electronic automatic mailing is used, using which you can recover your password and access to your account.